Lunch event

Lessons from the trenches

How to implement a world-class process automation project

Lessons from the trenches

About this event

Recent advancements in Robotic Process Automation (RPA) and other technologies have created a new world of opportunities that allow businesses to increase their speed of response, improve process efficiency, reduce errors and improve customer satisfaction. If this sounds like what your business needs, how do you know where to get started?

Join us at an interactive session to understand via real-world examples and live tools that address how to:

  • Identify opportunities to optimise and automate business processes
  • Successfully set up a ‘world-class’ RPA programme for your organisation
  • Avoid pitfalls when setting up and implementing an RPA programme
  • Determine the right metrics to measure success

All attendees will also receive a copy of:

  • A simple framework for determining what to automate
  • The robots coming to our rescue: how work changed forever in 2020
  • A free trial license to UiPath Automation Hub


11.30am Registration and networking

11.50pm ‘Lessons from the trenches’ – how to set up your RPA programme for success, Brendan Shea

12.15pm Lunch

12.35pm Interactive discussion on ‘opportunities to automate’

1.05pm Sharing of ideas

1.30pm Wrap-up / event ends

Date: Wednesday 24 February 2021

Venue: Rydges Latimer Christchurch, 30 Latimer Square, Christchurch




Brendan Shea, Head of Business Optimisation, Assurity

Brendan recently joined Assurity from Vodafone New Zealand where, for the past nine years, he held senior roles including Head of Product Design and Delivery, Head of Billing and Head of Digital Care and Automation. Prior to Vodafone, he led a major transformation at Spark NZ.

At Vodafone, Brendan was responsible for establishing the award-winning Automation programme which was originally established to resolve a compliance and risk issue but evolved to deliver huge financial, customer experience and work efficiency results.

Brendan is passionate about helping teams and organisations navigate change and this has been the focus of his roles over the last 15 years.

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