17 February 2022 | Online Event

Create what matters.
Test what counts

Learn the methods and tools designed to purposefully create what matters in organisations. 

Explore the tension between the design process and quality assurance.
Join us for a lively discussion on how human-centred design (HCD) and quality assurance can be integrated to accelerate software delivery and create beautiful customer experiences that count.

Often considered at different ends of the delivery spectrum, human centred-design (HCD) and quality assurance are seldom thought of as companion disciplines.

During the webinar, you will:

  • Engage in a lively discussion on how these two varied disciplines can be integrated to accelerate software delivery and create beautiful customer experiences that count.
  • Learn methods to effectively 'close the loop' for you inside your organisation, ensuring customer insights are seamlessly transferred into delivery cycles to unlock the optimal value
  • Gain insights that matter to your development teams so they truly understand the moments that matter most to your customers
  • Understand what happens when your rigour of quality assurance is embedded into fluid HCD processes
  • Hear practical case study examples of applied disciplines in action and discover unique insights to help propel your organisation forward
When
Thursday, 17 February 2022
8.30 a.m. – 9.15 a.m.
Meet our experts

Presenter

Simon Holbrook

Head of Design & Innovation
Assurity Consulting

Read Bio

Presenter

Shikar Ramchand

Client Solutions Manager
Assurity Consulting

Read Bio

Simon Holbrook

Head of Design & Innovation
Assurity Consulting

Simon is a futurist, strategist and innovation leader sought out for his creativity and vision. His expertise is in the application of human-centred design and design-thinking processes to deliver commercial results. Simon’s passion is unlocking innovation through the exploration of user experience and early-stage prototype development.

Simon has years of experience putting design-led thinking to use in a diverse range of industries. He possesses detailed, real-world knowledge of applying design-led innovation to businesses, start-ups and organisations. His unique approach to innovation adapted design-led thinking methodologies and coaching skills dedicated to disruptive product and service innovation. Simon is curious about big data, life-logging and thinking machines and how these might combine to create a new era of artificially intelligent services.

Simon’s extensive commercial and academic background spans both the public and private sectors. He is a highly-skilled facilitator and has coached executive education for Stanford University’s school.

Shikar Ramchand

Client Solutions Manager
Assurity Consulting

Shikar is a Client Solutions Manager under Assurity Digital Delivery team. He has over 15 years of experience in software quality assurance, test delivery consulting and people leadership. Shikar has delivered test efforts for a variety of solutions and industries - notably banking, trading, telecommunications, and government. 
Shikar's test delivery experience spans across markets in South Africa, the U.K. and New Zealand including working with vendors on the sub-continent and the Americas. Over the last three years, Shikar has led, and managed the test & QA of CRM and ERP solutions end-to-end, including functional, integration, performance, operational readiness, and business acceptance testing.

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About Assurity

We believe that our clients’ future depends on better meeting their customers’ needs. At Assurity, we use our skills and extensive experience to help our clients develop their business and make their future in a fast-changing digital world.

We partner with the country’s largest organisations and government agencies, collaborating with them and guiding them on their digital transformation journeys, delivering proven capabilities to innovate, deliver complex projects with quality and speed, and improve their operations’ efficiency and effectiveness.

We take a human-centred approach to everything we do and co-design the right outcomes with our clients. We achieve this by forming unique solutions teams from our analysis, testing, DevOps, design thinking, intelligent process automation, agile, customer experience and education service lines.

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