Respond to disruption, thrive through innovation

Enabling a high-performance culture will shift your organisation into a permanent state of adapation and agility that allows it to respond to disruption and thrive through innovation. Our coaches draw from the best of design thinking, lean and agile methodologies, to co-design human-centred change for teams and individuals.

HIGH-PERFORMANCE COACHING (AGILE)

To transform your organisation and its culture, we help you focus on growing the individuals in your business – at every level.

CONTINUOUS LEARNING (EDUCATION)

Using our skills and experience as practitioners, we provide a range of learning and coaching experiences to transfer knowledge from our team to yours.

Our approach

We help you create the right leadership and organisational conditions to enable that culture to thrive. We align everything and everyone with a compelling purpose that's relevant to the customer and we rewire leadership, processes and operational structures to focus on value.

ICON UNDERSTAND CURRENT v3

UNDERSTAND
CURRENT STATE

Understand problems. Define goal and values. Create the story and a change roadmap.

ICON DESIGN THE CHANGE v2

DESIGN THE CHANGE
APPROACH

Identify a starting place and take a 'thin slice' approach through one experiment. Adapt the authorising environment and governance to support the first new way of working teams.

ICON PROVE THROUGH v2

PROVE THROUGH
A THIN SLICE

Earn confidence and trust of teams by showing leadership is prepared to learn, lead and empower. Set up initial team(s) to operate in the new state and ensure the organisation's immune system doesn't hamper them.

ICON STRENGTHEN v2

STRENGTHEN BEFORE
SPREADING

Embed the new ways as the new normal. Ensure teams are on paths to natural, continuous improvement and that leadership is confidently being brave and backing the new normal every day.

ICON SUSTAIN v2

SUSTAIN AS
CHANGE SCALES

Reset governance and assurance based on the experiment. Create a centre of excellence and vibrant communities of practice. Scale outwards across the organisation once the outcome is clear.

Insights

New Thinking

The roundabout as your organisation

The roundabout. A well-known phenomenon for any motorist. A road junction where diverse, participating traffic continues to move as a...
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Our team

Our consultants are a team of high-performing professionals passionate about making a difference to our clients. We are always seeking ways and methods to ensure that we maximise business value from IT solutions and/or business processes. We follow strict Business Analysis best practices (ie BABOK and ICAgile etc...) and techniques that can be applied in any Agile approach.

Brendan Shea

Head of Business Optimisation

AUCKLAND

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Bartwin van der Pols

Senior Consultant

AUCKLAND

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Jacob Creech

Principal Consultant

WELLINGTON

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John Allen

Senior Consultant

WELLINGTON

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Kay Johnson

Principal Consultant

CHRISTCHURCH

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Lauren Johnstone

Senior Consultant

WELLINGTON

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Marcella Koopman

Senior Consultant

AUCKLAND

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Michal Binczak

Senior Consultant

AUCKLAND

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