We help you thrive in a fast-changing digital world

 

Customer-centricity and customer obsession is more important than ever to thrive in the fast-changing digital world. This depends on an engaged workforce focused on delivering outstanding customer experience in every interaction, implementing technology projects that allow better customer service, with optimised business processes delivering consistently satisfying customer journeys.

Our experience improving the software delivery and technology has provided us with the insights and skills to help New Zealand organisations solve the challenges of technology change. By embracing the benefits of change, we help build sustainably competitive global businesses.

Start with 'why' – and build 'future perfect'

All journeys start with ‘why’. At Assurity, our ‘why’ is applying proven skills and experience to help our clients navigate the journey to a digital future where customer needs are accurately met. We align capabilities to customer needs by understanding where and how we deliver value: in the space created by the intersection of Design and Innovation, Digital Delivery, Employee Growth and Business Optimisation.

BUSINESS OPTIMISATION

Harnessing data and processes to drive operational efficiency and transform business models.

DESIGN AND INNOVATION

Discovering the uncomfortable truth to design beautiful customer and employee experience.

ORGANISATION GROWTH

Empowering a high-performance culture with the skills and structure to adapt to change.

DIGITAL DELIVERY

Giving you the confidence to launch high-quality products at speed and scale.

The magic of people

 

People are at the heart of everything we do. With more than 200 consultants across our Wellington, Auckland and Christchurch branches, we're ready to serve our clients day in and day out.

From day one of joining Assurity, our people become part of an organisation dedicated to creating lasting benefit through challenge, growth, care, collaboration and knowledge-sharing.

Client case studies

ANZ

Harnessing a human-centred approach on first-home ownership

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Les Mills On Demand

Designing an on-demand fitness experience

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Inland Revenue

Putting IR's business transformation to the test

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DIA

SBE aligns understanding and nourishes collaboration

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