About the event

Join us at an exclusive lunch event on Thursday 17 September at 11.30am to hear from Heath Barclay, Automation Product Owner, Vodafone, where he will share his valuable experience using Robotic Process Automation (RPA) to dramatically reduce operational costs and improve customer experience. Heath led the team that returned $2.7m back to the organisation and 165,000 total hours of labour saved.

If you are interested to learn how to build an RPA business case, realise tangible ROI and discover how to deliver value and significant benefits to your organisation, then this event is for you.

Agenda

11.30am-12.00pm Registration and networking

12.00pm Welcome – Stephen Mitchell, Assurity Consulting

12.05pm Delivering business value with RPA, Q&A – Heath Barclay, Vodafone

12.35pm Lunch

1.00pm Dessert

1.05pm How to assess feasibility of one or more business processes and build the business case to prove ROI from the RPA solution, Q&A – Sonja Alberto, Assurity Consulting

1.30pm Event ends

Speaker

Heath Barclay, Automation Product Owner, Vodafone

Heath is an award-winning automation program creator. He's received domestic and international accolades for the automation program at Vodafone New Zealand, which he's built from the ground up in the last three years. This program continues to deliver huge financial, CX and engagement gains back to the business.

Heath has been a senior leader in the New Zealand and Australian telco industries for 25 years. His focus has always been to foster engagement by leading people through technology changes. This people-centric philosophy has led to consistent delivery of world-class results.

Speaker

Sonja Alberto, Senior Agile Consultant (RPA and Business Analysis), Assurity Consulting

Sonja has more than 18 years' experience in Business and Systems Analysis and Solution Design. She is qualified in Information Technology and Business Analysis and specialises in process modelling, assisting organisations to identify business and system needs and determining solutions to business problems.

Sonja’s passion lies in helping organisations undergoing digital transformation and helping them apply 4IR (fourth industrial revolution) technology where it is relevant.

In the last two years, Sonja has primarily focused on implementing RPA solutions in organisations abroad by conducting feasibility assessments and determining ROI on potential processes and helping teams identify processes suited for RPA.

Join us for this complimentary Lunch and Learn event where we will talk about:

  • How to discover, identify and analyse business needs and challenges for the right automation opportunities
  • How to quantify the business value, develop business cases and deliver ROI from an RPA solution
  • How NZ's largest mobile phone operator and one of the most innovative telecommunications providers in the country extract quantifiable value with an RPA solution

Date and venue: Thursday 17 September 2020, 11.30am-1.30pm at the Members' Lounge, Royal New Zealand Yacht Squadron, 181 Westhaven Drive, Westhaven Marina, Auckland 1011

Complimentary parking available

Places are available on a first-come, first-served basis so please register now to avoid disappointment

Register for this exclusive complimentary lunch event

About Assurity

Assurity is a 100% New Zealand-owned business and a leading NZ digital services company.  We provide a broad range of professional services to lead and deliver Innovation, New Ways of Working and Modernising Technology outcomes. We achieve this through the formation of unique solutions teams from our analysis, testing, DevOps, design thinking, Intelligent Process Automation, agile, customer experience and Education service lines.

Assurity was formed in 2005 and quickly became the leading software quality consultancy firm in New Zealand. Understanding that to truly deliver quality outcomes requires changes to the complete design and delivery lifecycle, we became the New Zealand pioneers for Agile methods and DevOps practices, including in recent years introducing approaches to help our clients improve customer experience, conduct A/B development and bringing innovative products to market.

Our philosophy of continually seeking to improve how software and technology is delivered to help organisations thrive has seen Assurity expand our presence nationwide, employing more than 280 staff in three offices in Auckland, Wellington and Christchurch. We have successfully completed more than 1600 projects for more than 300 clients in New Zealand.

Today, we partner with the country’s largest organisations and government agencies collaborating with them and guiding them on their digital transformation journeys, delivering proven capabilities to enable them to innovate and implementing new ways of working and empowering their workforce.

Find out more about the value we deliver to our clients at assurity.nz