ExMonitoring

Optimise system uptime with digital experience monitoring

Proactively detect issues, enhance visibility and validate service health with Assurity’s monitoring solutions.

Service issues often go undetected until they disrupt customers or operations, eroding trust and delaying response.

ExMonitoring provides continuous validation and real-time insights into system health, customer experience, and service performance – allowing you to detect failures early, respond faster, and improve reliability.

Key benefits

Proactive issue identification

Detect business-critical issues and integration failures in production before they impact customers or operations.

Real-time visibility and validation

Monitor service availability, performance, and customer experience continuously, with live insights into what’s really happening in production.

Higher ROI from automation

Extend the value of test automation by reusing it for real-time monitoring – boosting efficiency and reducing manual effort.

Platform features

Monitoring system health

Continuously tracks system stability across all environments, ensuring optimal performance and reliability.

Leveraging automation assets

Utilises continuous automation tools for real-time monitoring, enhancing efficiency and proactive issue detection.

Enhancing customer visibility

Provides detailed insights into user experience, helping optimise digital interactions and service delivery.

Tracking service availability

Monitors system uptime and service performance to prevent disruptions and maintain business continuity.

Alerting for operations teams

Instrument monitoring with thresholds and alarms for real time early responses to incidents.

Utilising advanced monitoring

Applies diverse techniques, including customer journey-based metric recording, for in-depth performance analysis.

Engagement models

Flexible engagement models tailored to your testing and monitoring needs.

Project-based testing solutions

Tailored testing strategies integrate digital experience monitoring and Assurity Cloud for service validation, automation ROI and business-aligned risk management within structured project timelines.

Managed services

Assurity provides continuous testing, automation optimisation and real-time monitoring through Assurity Cloud, ensuring service reliability, proactive issue detection, and customer satisfaction.

Why Assurity?

Proven expertise

20+ years experience and 2k+ successful projects across industries.

Optimised automation

Reuse test assets for continuous testing and production monitoring, maximising efficiency.

Assurity Cloud advantage

Secure, scalable platform enabling seamless automation and digital experience monitoring.

Comprehensive solutions

End-to-end testing, QA, and monitoring support across the entire service lifecycle.

Ready to make your monitoring more proactive and efficient?

Contact us to learn more about how ExMonitoring can help you detect issues early, validate user experience, and maintain system health.

FAQs

ExMonitoring is Assurity’s digital experience monitoring solution that continuously validates system health, service performance, and customer experience. It helps organisations detect and respond to production issues before they impact customers or business operations.

Unlike basic uptime monitors, ExMonitoring reuses your existing test automation to deliver real-time visibility into user journeys, service availability, and integration stability. It focuses on proactive detection of critical failures – helping you prevent issues rather than react to them.

ExMonitoring identifies business-critical failures in production environments, such as degraded service performance, broken integrations, dropped customer journeys, and availability problems. It also alerts operations teams when predefined thresholds are crossed, enabling faster response times.

Yes. ExMonitoring is designed to extend the ROI of your current test automation assets. It leverages those assets to monitor systems in production, reducing the need for duplicated effort and increasing the efficiency of both testing and monitoring teams.

Assurity offers two flexible options:
Project-based: Integration of ExMonitoring with tailored testing strategies and risk-managed timelines.

Managed services: Ongoing test automation, monitoring, and continuous validation through the Assurity Cloud platform.

Yes. ExMonitoring supports secure, scalable monitoring for environments that demand high reliability, such as finance, healthcare, and government services.

Insights