How We
Helped Improve
CCC's Asset Management

With its focus on human-centred design, Dale Burton, Principal Consultant from the Assurity’s Business Optimisation team immediately engaged the people who perform the assessments, those working at the coal face who would use the resulting framework. At the same time, Dale clearly defined and agreed with CCC on the assets to be covered, with an appreciation that excessive detail (by going into asset subclasses, such as the components of an electrical subsystem) would hamper meaningful reporting.

Rather than ‘reinvent the wheel’, Assurity drew on practices and procedures from the International Infrastructure Management Manual and aligned CCC’s assessment framework with the ISO55000 standard for best practice in Asset Management. An initial template was drawn up with the Parks department, reviewed, and then modified to make it applicable to buildings in other Council units.

A collaborative approach directly involved the business units in the process, with regular reviews of issues and lessons learned shaping the developing assessment framework. In due course, the work resulted in the documentation and socialisation of the tool across the business units, with the establishment of an implementation plan to expand its use to cover all Council buildings.