New Zealand Qualifications Authority
The biggest day of the year for students across New Zealand and for NZQA is results publication, when months’ worth of internet traffic avalanches the organisation’s website in a matter of minutes.
Due to NZQA’s complex systems (with multiple touchpoints and dependencies), the unique exam cycle, coupled with the major push
towards digitisation and digital transformation, NZQA needs to manage changes to the system on the fly to avoid situations where
students might be unable to view their exam results immediately via the NZQA website.