With extensive experience in IT, Jackie has progressed from Senior Test Analyst to leadership roles in testing and quality assurance, demonstrating strong capability in leading teams and collaborating across delivery environments. Her background as a Senior Business Analyst enables her to translate business needs into practical technical solutions, bridging the gap between stakeholders and delivery teams.
Jackie is highly focused on client and end-user outcomes, ensuring solutions deliver a strong, fit-for-purpose experience. She applies her experience to guide and coach teams, helping them avoid common pitfalls and make informed decisions early in the delivery process.
Known for her proactive approach, Jackie places emphasis on understanding requirements upfront, reducing rework and ensuring effort is directed toward the right outcomes. She brings a combination of experience, practical insight, and a genuine commitment to quality in every engagement.
