Katie Ham is an experienced people and business leader with a background spanning human resources, people management, customer operations, and organisational leadership.
She is passionate about understanding what motivates people, supporting their growth, and creating the conditions for them to do their best work. Katie brings this people-first perspective to shaping culture, capability, and the broader people agenda across Assurity.
Since joining Assurity in 2018, Katie has held leadership roles across both people and business operations, giving her a strong understanding of the connection between people, culture, and organisational performance. Her earlier career included senior roles in HR and business operations with PwC in London, followed by leading a large customer service operation at Auckland Transport.
Katie focuses on helping people and teams grow, strengthening organisational culture, and ensuring Assurity’s people practices support both its people and the wider business.
