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Culture builds people. People build success.
We recently ran a 360-degree feedback exercise on our Senior Leadership Team. As I was writing up some personal development goals for the rest of the year, I asked Gemini to sum up my strengths and weaknesses. One of the strengths was summarised as follows: ‘You are defined by your genuine care for others, approachability,…
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In-house QA vs. independent testing: When should you bring in an external partner?
In my experience, many projects have trouble with internal test teams, and organisations may be unsure why or when to bring in an external QA partner to keep the project on track. Here is a deeper look at the key factors to consider when determining the best approach for QA on your next IT project:…
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Beyond the fear: Practical approaches for AI quality and accuracy
Testing AI applications requires the same rigour as any other software; they don’t need to be scary! Many organisations are still finding their footing and taking a very cautious approach. Whilst being cautious is good, AI testing is not an intimidating new frontier; it is the natural evolution of professional quality assurance. While AI introduces…
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The Quality First Blueprint: Under the microscope
In Episode 1 of The Quality Edge, host Reg Prasad is joined by Shikar Ramchand and Gavin Cochius to examine the ideas behind The Quality First Blueprint – an eBook exploring how organisations can build quality into every stage of digital transformation.a They discuss embedding quality from the beginning, strengthening collaboration across delivery teams, involving…
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The Quality First Blueprint: Under the microscope
In Episode 1 of The Quality Edge, host Reg Prasad is joined by Shikar Ramchand and Gavin Cochius to examine the ideas behind The Quality First Blueprint – an eBook exploring how organisations can build quality into every stage of digital transformation.a They discuss embedding quality from the beginning, strengthening collaboration across delivery teams, involving…
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Beyond the implementation: Navigating the hard realities of Microsoft Business Central
Moving to Microsoft Business Central (BC) Cloud is a significant transformation that promises modernised operations, streamlined workflows, and an “evergreen” technology landscape. However, what we consistently hear from organisations using BC across New Zealand is that the journey to the cloud is rarely without its hurdles. Whether your organisation is seeking to improve user adoption,…
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The accuracy paradox: What modern sports teach us about human-centred AI in delivery
My passion for sports has been in overdrive lately, fueled by an incredible run of football World Cup action, high-octane Motorsports, and hard-hitting international Rugby. There lies a distinct transformation in the sporting landscape that is highly evident; the integration of technology has advanced significantly over the last few years. Viewers are now provided with…
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Test engineering and neurodiversity: Learning to aim the arrow
I have been reflecting recently on the relationship between test engineering and neurodiversity, especially through my own experience as someone who strongly resonates with AuDHD. I want to be clear that I am self-identified. I am not writing this as a clinical explanation or as a statement that everyone with ADHD1, autism, AuDHD2, or neurodivergence…
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Stop testing with synthetic garbage: How to provision secure test data in minutes
Whether you’re dealing with a bi-annual platform update or a fortnightly sprint release, modern delivery pipelines require speed and efficiency, and the pressure to validate, accept, and deploy is intense. This intensity can force dangerous compromises and assumptions when it comes to testing to meet tight deadlines. To validate that a new release will work…
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Can AI really write your test cases?
There is growing confidence in artificial intelligence and its potential to improve software delivery and testing. One of the strongest claims is that AI can read requirements, scan code, and produce test cases at a speed no test team could match manually. For delivery leaders working under time and cost pressure, that is understandably attractive. …
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Why test automation keeps breaking
When test automation keeps breaking, the first reaction is often to blame the tool. Maybe we picked the wrong framework. Maybe the automation engineer did not write the tests properly. Maybe UI automation is just too flaky. These explanations can be true in some cases, but they often miss the deeper issue. In my experience,…
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De-risking the core: How to functionally test complex enterprise infrastructure
A single hidden dependency in a massive infrastructure rollout can bring an entire enterprise ecosystem to a halt. Testing complex infrastructure at scale is often difficult because of the numerous integrations and hidden dependencies. These factors can create validation blind spots, which pose significant risks to both business operations and brand reputation. In…