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Implementing an ERP system is only the beginning of a long-term commitment – much like buying a new car. Regular updates and maintenance are essential to ensure performance, security, and value over time. Yet, many organisations underestimate the effort involved in keeping ERP systems current. This article explores the challenges of ERP upgrades and how…

Automation promises efficiency and innovation, but without a strategic foundation, it can quickly fall short. Drawing on years of experience in test automation and business process improvement, this article outlines five common pitfalls that derail automation projects. From unrealistic expectations to poor integration and isolation from business needs, these missteps are surprisingly frequent. Understanding them…

Implementing ERP software is a significant undertaking, and without robust business analysis, projects often fall short of expectations. While internal BAs can offer valuable insights, engaging an independent, external BA brings a broader, unbiased perspective essential for cross-functional success. This article explores what BAs do – and don’t do – and why their strategic involvement…

Data migration is an essential step for organisations looking to modernise systems, optimise costs, and harness the agility of cloud-based solutions. However, success depends on more than just moving data – it requires a well-planned approach to cataloguing, cleansing, and structuring information for long-term value. By understanding the pitfalls and implementing best practices, businesses can…

Most Human Resource professionals think about managing people with an ‘employee lifecycle’ view. This model is as old as employment itself. It’s also fundamentally flawed and arguably no longer fit for purpose with fierce competition for talent, skills shortages, and changing views on the value and place of work in individual life circumstances. Traditional employee…

A well – structured business analysis is the key to successful enterprise software projects. Involving a Business Analyst early ensures clarity in scope, stakeholder alignment, and smart investment in customisation where it truly adds value. ERP projects are complex, but avoiding costly mistakes and ensuring strategic decisions can make all the difference. With the right…

Implementing an Identity and Access Management System (IAMS) is more than a technical exercise – it’s about people, processes, and security. While organisations often focus on the technology, failing to consider usability and accessibility can lead to frustration and reduced adoption. A human – centred testing approach ensures IAMS solutions work seamlessly for users, balancing security with…

New Zealand’s Holidays Act 2003 has left businesses grappling with complex leave calculations and potential financial liabilities. Many organisations unknowingly owe substantial sums to employees due to misinterpretations of entitlements. With legislative changes on the horizon, now is the time to assess compliance and rectify errors. This article explores the impact of the Act, key…

As a discipline that goes back a long way, most public sector (and other) organisations perform infrastructure asset management of some or another type. After all, buildings, grounds, plants, equipment, and so on, must be managed if serviceability is to be maintained. But here’s the rub: a great many don’t do it very well, including,…