Insights
If your cup is too full, innovation is pointless
If there is no ability to deliver change on top of BAU (business as usual), energy spent on innovation initiatives very seldom see the light of day. Why this sets up CX teams to fail and what you can do about it...
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Insights
Want a successful Microsoft Dynamics 365 update implementation?
Many organisations are turning to cloud-based applications for reasons which include speed to implementation, cost, ongoing maintenance requirements to name a few.
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Insights
Are you future thinking enough?
“You can’t build a long-term future on short-term thinking” Billy Knox.
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