Coupland’s Bakeries, an iconic New Zealand bakery chain, faced a challenge in having two different enterprise systems. The ‘obvious’ solution was costly middleware and integration. However, Business Technology Manager David Main had reservations. He engaged Assurity Consulting’s Business Analysis specialists, who uncovered the underlying issue: a lack of system visibility and inadequate, inaccurate data.
This collaborative effort not only saved the bakery millions by avoiding unnecessary changes, they gained crucial insights for improving their business systems.
Business Technology manager