Industries

  • Automotive Services

Solutions

  • Business Optimisation - Lean Business Analysis

Situation

The uneven information AA New Zealand faced across multiple initiatives and divisions had hampered planning and resource allocation and made executive reporting very challenging.

Looking for improved project and portfolio management, AA New Zealand engaged Assurity Consulting for business analysis support.

 

Over the course of fifteen months, Assurity Consulting has helped establish and set standards, sharing best practices and proven experience, becoming integral members of the AA’s project and portfolio management team, and helping the organisation accelerate its digital transformation journey.

“Assurity brings through its experience in working with other organisations going through similar challenges. They know the problems and anticipate them. One unexpected benefit was the level to which their consultants became integral members of our team. That matters because delivery is about people working effectively together.”

Paul Stevens

Head of Shared Services Delivery

AA New Zealand

Solution

  • Business Analysis services developed a process and spreadsheet for improved resource management across the Value Delivery Office (VDO)
  • The spreadsheet ‘bridges’ the AA’s move towards formal companywide software solutions in support of the VDO.
  • Engaged fluently with IT and financial teams, pulling together essential information required by project managers and company executives.

Outcomes delivered

  • Delivery of Project and Portfolio Management (PPM) dashboard providing critical metrics for decision-making, eliminating inaccuracies
  • Capability uplift of the AA team while delivering key outcomes and improving resource management and information flow.

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