Accelerate and de-risk: Optimising operations at WSP New Zealand

Industries

Engineering

Solutions

Lean Business Analysis

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Situation

WSP New Zealand engaged Assurity Consulting for the delivery of Process Optimisation Training. As a result of the initial engagement, Project Management delegations, known as DLAs (Delegation Level Authority) were identified as key processes to simplify and accelerate.

“…the initial Process Optimisation training engagement proved an ideal introduction to Assurity’s methods and approach. This brought a lot of thinking processes to light and established the right mindset for looking at our delegations. After all, the delegations are about logic; Assurity hasn’t changed the delegations, which stay as they are, but has rather guided the thinking around them to get our organisation away from waste.”

Ben Holland

GM, Transformation, Commercial and Major Project Governance

WSP New Zealand

Solution

Assurity utilised Lean and Agile methods when performing the analysis of WSPs current DLA policy documentation. Due to the complexity of the DLA policies it was key that the WSP stakeholders were able view the work being done at an early stage, collaborating and guiding the Assurity team in an iterative manner. The great collaboration with key stakeholders at WSP enabled Assurity Business Analysts to deliver the work in a lean and iterative way, ensuring a high-quality end results, within the desired timeframes. Assurity created a decision tree model to better enable WSP staff to understand and apply the correct Project Management DLAs to their contracts and projects.

Outcomes delivered

WSP New Zealand today enjoys an accelerated and de-risked method which directly affects its ability to bring new clients and projects on board the right way.